| Important Notes : |
- As stipulated by the Macau Government, customers must present their original ID Card for registration upon purchasing the card. (All customers must be 18 years or above).
- Customers can reload the card with several BEST Reload Vouchers with a maximum value of $50,000.
- The mobile number is randomly generated by the system. Customer cannot request to change the mobile number.
- The card does not support collect calls.
- If you lose your card, please report the loss by calling No. 1 Hotline: 1000 for immediate card cancellation. You are advised not to access the PIN code of the card. If the card becomes inoperative due to misuse or incorrect input of the PIN code on part of the customer or the BEST Prepaid Card was expired, then CTM will not be held responsible for any loss / card damage and will not accept any card change request or retain the mobile number for the customer.
- CTM reserves the right to make the final decision of any disputes about the airtime, balance, free items, and expiry date.
- Customer is required to buy a new BEST Prepaid Card when changing to other card types, and all extra bonus / free items of the old card will be terminated immediately.
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